Terms of Service

1. Overview

This website is operated by Banban Studio. Throughout the site, the terms “we”, “us”, and “our” refer to Banban Studio. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein.

If you do not agree with these terms, please do not use our website or services.

2. Eligibility & Website Use

By using this website, you confirm that you are of legal age in your place of residence or have permission from a legal guardian.

You agree not to use our website or products for any unlawful or unauthorized purpose, or in violation of any applicable laws.

3. Products & Custom Orders

Banban Studio specializes in customized and made-to-order products. Product images, mockups, and previews displayed on the website are for reference purposes only.

4. Design Approval & Production

Once an order is placed, it cannot be cancelled or refunded.

After a design preview is provided, customers are responsible for reviewing all details carefully, including text, spelling, layout, and colors.

Production will only begin after design approval is given.
Once approved, no further changes, revisions, cancellations, or refunds will be accepted.

5. Color & Material Variations

Please note that final product colors and materials may vary slightly from on-screen previews due to:

  • Screen display differences

  • Lighting conditions

  • Material textures

  • Printing and production processes

Minor variations are considered normal and are not regarded as defects.

6. Pricing & Availability

All prices, product descriptions, and availability are subject to change without notice. Banban Studio reserves the right to limit, refuse, or cancel any order at our discretion.

7. Order Accuracy & Billing

You agree to provide accurate, complete, and up-to-date purchase information. Banban Studio reserves the right to cancel or modify orders if information provided is incomplete, inaccurate, or appears fraudulent.

8. Production Time & Delivery

Production times provided by Banban Studio are estimates only and may vary depending on customization complexity, order volume, and peak seasons.

Delivery is handled by third-party courier services. Banban Studio is not responsible for delays caused by couriers, customs clearance, weather conditions, or other factors beyond our control.

9. No Refunds for Custom Items

As all products are made to order:

  • No refunds or cancellations are accepted once an order is placed

  • Custom items are non-refundable and non-exchangeable once production begins

10. Intellectual Property

All designs, images, text, graphics, and content on this website are the property of Banban Studio and are protected under applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Customer-Provided Content

By submitting photos, text, or other materials, you confirm that you own or have the legal rights to use them and grant Banban Studio permission to use such materials for order fulfillment and related promotional purposes, unless otherwise requested.

12. Third-Party Links

Our website may contain links to third-party websites. Banban Studio is not responsible for the content, policies, or practices of any third-party sites. Accessing third-party websites is at your own risk.

13. Disclaimer

All services, products, and website content are provided on an “as is” and “as available” basis. Banban Studio does not guarantee uninterrupted, error-free, or secure access to the website or services.

14. Limitation of Liability

To the fullest extent permitted by law, Banban Studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

15. Termination

Banban Studio reserves the right to suspend or terminate access to our services if these Terms of Service are violated. Obligations incurred prior to termination shall survive termination.

16. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Malaysia.

17. Changes to Terms

Banban Studio may update or modify these Terms of Service at any time. Continued use of the website following any changes constitutes acceptance of the revised Terms.

18. Contact Information

For any questions regarding these Terms of Service, please contact us via our website or email.